Windows 11 Troubleshooting Training Course - Master advanced technical aspects of support, troubleshooting, and administration
- Price
- Duration
- Number of Hours
Each session will take place even if only one person is registered (except in cases of force majeure).
Description ot the Windows 11 Troubleshooting Training Course
Windows 11 brings new challenges for support teams and system administrators: compatibility, security, virtualisation, network or application troubleshooting, etc.
This advanced training course equips you to effectively resolve complex incidents, automate repetitive tasks, and ensure proactive administration of user workstations.
Format
Remote (recorded sessions).
GOOD TO KNOW
This training course includes numerous exercises (60% practical) to enhance learning. Each session will take place even if only one person is registered (except in cases of force majeure). A preliminary interview is held between the participant and/or a company representative in order to fully assess the participant’s profile (level, needs, professional context, challenges, etc.).
Assessment : during the training course, the trainer assesses the participants’ progress through multiple-choice questions, role-playing exercises and practical work. Participants receive a certificate of completion at the end of the training course.
objectives of the Windows 11 Troubleshooting Training Course
By the end, each participant will be able to :
- Diagnose and correct system, network, and application incidents in Windows 11
- Automate administrative tasks with PowerShell and advanced Windows tools
- Manage security policies, compliance, and user access
- Analyse system performance, logging, and behaviour
- Optimise client workstation stability, compatibility, and productivity
Prerequisites of the Windows 11 Troubleshooting Training Course
- Proficiency in Windows 10 or 11 for professional use
- Experience in technical support or system administration required
- Basic knowledge of PowerShell, networking, and GPO recommended
Because each participant has a unique background and expectations, a preliminary interview with our expert allows us to precisely identify their objectives, level and professional challenges.
This enables us to tailor the training content to ensure relevant and personalised learning.
Public
Designed for IT support teams, level 2/3 technicians, system administrators, or digital advisors who wish to go beyond basic management.
Detailed of the Windows 11 Troubleshooting Training Course
Technical architecture of Windows 11
System components, UEFI/BIOS, hardware security (TPM 2.0, Secure Boot), changes from Windows 10/11.
System diagnostic and troubleshooting tools
Startup error resolution, BSOD, event log, reliability tool, advanced system restore.
Automation and PowerShell
Essential cmdlets, automation scripts for administration, task management, users, services, storage.
Software maintenance and support
Application compatibility, AppLocker, update control, driver management, Store and installation policies.
Safety, protection and supervision
Advanced Windows Defender, Smart App Control, device control, access management, UAC policy, advanced firewall.
Advanced Windows Defender, Smart App Control, device control, access management, UAC policy, advanced firewall.
Performance monitoring (RAM, CPU, disks), service tuning, intervention planning, snapshots and backups.
The advantages of this training course
- Approach focused on real incidents encountered in the workplace
- Training combining PowerShell, graphical interface and GPO
- Practical cases: slowness, crashes, unrecognised devices, inaccessible networks, etc.
- Adaptable to hybrid environments (local AD + Azure AD)
FORMA-IT's training courses are also supportive
At Forma-IT, we believe that training can also be a lever for solidarity. This is why part of each registration is donated to associations that work in areas that are close to our hearts :
- The SPA, for animal protection
- The Restos du Cœur, for the fight against precariousness
- Ludopital, to make the daily lives of hospitalized children easier
- APF France Handicap, for the rights of people with disabilities and their families
By choosing Forma-IT, you invest in your skills while contributing to essential causes.
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Would you like to know about upcoming sessions ?
Would you like to schedule this Windows 11 Troubleshooting Training Couse on a specific date ? Contact us by email or by filling out the contact form.